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Privacy Policy & Terms and Conditions


CR PRACTICE is the Data Controller for this website and this notice explains how we may use any personal data we collect about you when you register with CR PRACTICE and/ or when you use this website.


Mishandled information can have serious repercussions for CR PRACTICE, including damaging relations and reputation, fraud, and breaches of the General Data Protection regulation financial penalties. CR PRACTICE therefore takes its responsibilities in this area seriously.


If you have any questions or have comments on this notice, please contact CR PRACTICE on



The General Data Protection Regulation provides customers with a specific set of legal rights over your personal and sensitive data. You are entitled to ask us to:


  • Provide you with a copy of your personal information. This allows you to see how and why we are using your information and that we are doing so lawfully. This is commonly known as a Subject Access Request and must be replied to within one month of receipt.

  • Correct your personal information if you think it is wrong or incomplete. We will take reasonable steps to check and correct your information.

  • To erase your personal information and prevent processing in specific circumstances, often referred to as the ‘Right to be Forgotten’.

  • To ‘block’ or suppress the processing of personal data in specific circumstances.

  • To provide you with your personal data in a format which can be used across different IT environments, in specific circumstances.

  • To accept your objection to your personal data being processed. This applies in certain circumstances.


You also have the Right to be Informed. This means that when we collect personal information from you, we will explain our purposes for processing your personal data, our retention periods for that personal data, and who it will be shared with (which we do in this Notice)


You also have rights in relation to automated decision making, including profiling. We do not use automated decision making in relation to the collection of your information in support of your claim or policy.



When you sign up to CR PRACTICE, we collect the personal information you give us.


This includes:

  • your name

  • your email address(es)

  • telephone number

  • your postal address

  • your payment details



CR PRACTICE’s registration and membership process is managed by CR Practice administration and accounts department.


When you register with CR Practice, you submit your details and payments to CR PRACTICE accounts department where your data is stored on a secure server behind a firewall.


If you do not wish to be contacted by us by email, please let us know by emailing us at and we will remove you from the address list.


We do not use profiling or automated decision making when processing your data for any purpose.



When you provide us with personal information by signing up to CR PRACTICE, you are asked to give your consent to our collecting it and using it for that specific reason only. Our legal basis, under the General Data Protection Regulation (GDPR) (EU) 2016/679, for this data collection and processing is covered under the concept of “Legitimate Interest”, which means that we hold these data because they are necessary to meet the objectives of CR PRACTICE to hold and maintain accurate records of client details and communications.



We may only disclose your personal information if we are required by law to do so.  



  • CR PRACTICE will retain your data only as required or permitted as per GDPR, and while it has a legitimate purpose for doing so.

  • Data will be kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed.

  • If you do not renew with us, we will delete your information.

  • You have the right to be forgotten and may request for this data to be deleted. Please be aware that once this data is deleted, we would not be able to confirm that you were ever registered with CR PRACTICE if asked at a later date.


If you contact us (by any method) about the website or to ask questions regarding CR PRACTICE or your contact with us, we may keep a record of that correspondence and use your contact details to reply to you. Communications relating to the website may be sent to you from us by email. Please note, email is not a fully secure means of communication. Whilst we try to keep our systems and communications protected against viruses and other harmful effects, we cannot guarantee this.



When you click on external links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


Cookies are small pieces of data which are stored by your web browser every time you visit a website. We use cookies to learn which parts of the website are visited most often and support us to develop the usefulness of the site.


We use the following cookies:

  • Essential cookies - these are essential for the smooth operation of the website.

  • Analytical/performance cookies - these allow us to recognize and count the number of visitors using the website, as well as see how visitors move around the website when using it. This helps us to improve the website for our users.

  • Functionality cookies - these are used to recognise you when you return to the website.

  • Targeting cookies - these will record your visit to the Site, the pages you have visited, and the links you have followed.


We will publish a list of tracked cookies shortly.


How to manage cookies:

If you would like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. You can follow the instructions on your browser’s help page or their website to remove the cookies set by our site and other sites. You can also choose to block our site and other sites from setting these cookies in the future.


If you want to opt-out of analytics cookies by Google Analytics, you can do this at


Please be aware that if you delete cookies or refuse to accept them, you might not be able to use some or all of the features we offer. For example, you may not be able to log in or store your preferences, and some of our pages might not display properly.



We reserve the right to modify this privacy policy at any time, so please review it frequently.


Changes and clarifications will take effect immediately upon their posting on the website.


If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.


We will also notify you by email, if you have given us consent to contact you this way.

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