Forest

Privacy Policy & Terms and Conditions

By reading this you accept all terms and conditions stated here. If you do not agree then you should navigate away from this domain. 

 

We reserve the right to make changes to our terms and conditions at any time without warning, or prior notification. You should make  note of our terms and conditions prior to making any booking or purchase.

DATA PROTECTION

CR Practice will respect customer privacy at all times and we will never share your information with a third party, 

DATA COLLECTION

As part of our booking process, it is necessary for us to collect some personal information from you. This may include your name, address, phone number, email addresses and payment details to:

  • Process your booking 

  • Send you information about special offers, promotions and updates

  • Communicate with you regarding enquiries, complaints or sales

PRACTICE POLICIES

The standard meeting time for sessions is 60 minutes.

The standard meeting time for an intensive is two, up to two-hour slots for 3 days and one up to two hour slot on the fourth day.

APPOINTMENT CANCELLATIONS

Please remember to cancel or reschedule 24 hours in advance. You will be responsible for the entire fee if cancellation is less than 24 hours. This is necessary because a time commitment is made to you and is held exclusively for you. If you are late for a session, you may lose some of that session time.

INTENSIVE CANCELLATIONS AND RESCHEDULING

Will be subject to a full charge if NOT RECEIVED AT LEAST 72 HOURS IN ADVANCE. This is necessary because a time commitment is made to you and is held exclusively for you. If you are late for a session, you may lose some of that session time.

TELEPHONE ACCESSIBILITY

If you need to contact us between sessions, please email and we will endeavour to get back to you within 48 hours.

ZOOM SESSIONS AVAILABLE can be substituted for in person if the client so chooses.

SOCIAL MEDIA AND TELECOMMUNICATION

Due to the importance of your confidentiality and of minimizing relationships with blurred boundaries, we do not accept friend or contact requests from current or former clients on any social networking site (Facebook, LinkedIn, etc). We believe that adding clients as friends or contacts on these sites can compromise your confidentiality and our professionalism. If you have questions about this, please bring them up when we meet and we can talk more about it.

ELECTRONIC COMMUNICATION

We cannot ensure the confidentiality of any form of communication through electronic media, including text messages. If you prefer to communicate via email or text messaging for issues regarding scheduling or cancellations, we will do so. While we will try to return messages in a timely manner, I cannot guarantee immediate response and request that you do not use these methods of communication to discuss personal content and/or request assistance for emergencies.

MINORS

If you are a minor, your parents may be legally entitled to some information about what you are learning. We will discuss with you and your parents what information is appropriate for them to receive and which is more appropriately kept confidential.

TERMINATION

Should you fail to schedule an appointment for three consecutive weeks, unless other arrangements have been made in advance, for legal and ethical reasons, we must consider the professional relationship discontinued.